Agents
You Need to Treat AI Agents as Digital Office Workers
It’s time to stop thinking of AI agents as magical assistants floating in isolation, and instead think of them as workers inside a communication system.
30 May 2026
It’s time to stop thinking of AI agents as magical assistants floating in isolation, and instead think of them as workers inside a communication system.
AI doesn’t fix a broken workflow; it accelerates it. Here’s why you need to fix the process first before you introduce any automation.